PRIVACY POLICY

Last updated: October 2025

1. About This Policy
Hans Poppe Gallery Shop (HPGS), located in Ontario, Canada, explains how we collect, use, disclose, and protect your personal information when you shop with us or interact with our website.

2. What We Collect
Contact and order information: name, email, shipping and billing address, phone, and order details.
Payments: payment method (processed by our payment processor), billing information.
Usage data: device, IP address, browser, cookies, and site interactions.
Marketing preferences: opt-ins/opt-outs for only HGPS offers.

3. How We Use It
Process and fulfill orders. Communicate about orders, updates, and customer support.
Improve our website and services.

Send news updates (only if you’ve opted in; you can unsubscribe at any time).

4. Legal Bases
We rely on consent, contractual necessity, and legitimate interests to process your information as described in this policy.

5. Sharing and Disclosure
With service providers (payments, shipping, analytics) to enable operations.
For legal reasons or safety, where required.

6. International Transfers
Your information may be processed outside Ontario/Canada with safeguards ensuring protection.

7. Cookies and Tracking
We use cookies to run the site and improve your experience.

8. Data Retention
We retain personal information as long as necessary for business, legal, and tax purposes, or until you request deletion where applicable.

9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.

10. Your Rights
Access, correct, or delete your personal data.
Withdraw consent for marketing.
Request data portability or restriction where applicable.
Lodge a privacy concern with the Ontario Information and Privacy Commissioner if appropriate.

11. Children
We do not knowingly collect information from individuals under the age of 13.

12. How to Contact Us
Email: info @hanspoppe.com
Physical address: Toronto, Ontario

13. Changes
We may update this policy. We will notify you of material changes as required by law.